Ampersand Property Management

About Ampersand Property Management

Ampersand Property Management is a real estate operator. Ampersand Property Management operates in Austin, Texas. Its investment focus is on ADUs, Condominiums and Multifamily - Core.

Ampersand Property Management is a female-founded, family-operated residential property management company serving Central Texas from Austin. Operating since at least 2024, the firm is led by founders Shay Millheiser and Jen Santos, whose backgrounds include real estate, construction, leasing, operations, and vendor coordination. The company has a four-person team listed on its website, including its founders, a lease-listing specialist, and an operations and client-relations professional. Its services cover rental marketing, photography, tenant screening, lease preparation and amendments, rent collection, maintenance coordination, inspections, resident communication, and 24/7 maintenance support. Ampersand primarily manages individually owned rental homes rather than developing or acquiring real estate for its own account. Its geographic focus is the Austin and broader Central Texas market, and its clients are homeowners and small residential investors seeking third-party management. The company uses AppFolio for owner and resident portals and offers management without long-term contracts, emphasizing direct communication and customized service.

Principals at Ampersand Property Management